Comments on: How do we make sure the customer really is the boss? https://www.marketechoes.co.uk/2013/09/how-do-we-make-sure-the-customer-really-is-the-boss/ Connecting you to your customer Mon, 26 Jul 2021 11:21:51 +0000 hourly 1 https://wordpress.org/?v=6.4.3 By: WHEN QUEUES CAN BE A POSITIVE COMPETITIVE ADVANTAGE | Market Echoes https://www.marketechoes.co.uk/2013/09/how-do-we-make-sure-the-customer-really-is-the-boss/#comment-87 Mon, 07 Jul 2014 11:03:16 +0000 http://www.marketechoes.co.uk/?p=76#comment-87 […] So what did I learn? Firstly, queues can be a deal breaker. I remember turning away from both the Vatican and the Doges Palace. It just wasn’t worth the long wait.  You can find out how to beat the queues here . But surely this is not the point (of good customer service). […]

]]> By: How do I develop a marketing strategy – learning from Rolling Stones, Madonna and Take That? | Market Echoes https://www.marketechoes.co.uk/2013/09/how-do-we-make-sure-the-customer-really-is-the-boss/#comment-86 Mon, 16 Jun 2014 14:30:43 +0000 http://www.marketechoes.co.uk/?p=76#comment-86 […] these sort of examples that help people to understand the core principles of strategic marketing. Understand customers, because without them we can’t exist. Understand competitors because our customers can exist […]

]]> By: Can the NHS work 7/7 without working 7/7? | Market Echoes https://www.marketechoes.co.uk/2013/09/how-do-we-make-sure-the-customer-really-is-the-boss/#comment-85 Thu, 19 Dec 2013 13:10:32 +0000 http://www.marketechoes.co.uk/?p=76#comment-85 […] Patient or customer? […]

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